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Overview
This guide explains how to use filter options to quickly locate and narrow down your tasks and available tasks. By applying filters, you can view tasks based on criteria such as date, location, or LOS.
Step-by-Step Guide
1. Log In to CareCar Provider Portal
- Login to hq.carecar.co
- Enter your email and password.
- Click Log In.
2. Navigate to the Available Tasks/Tasks Section
- From the dashboard, click on the Tasks tab in the navigation menu to view tasks you have already claimed.
- Click on Available Tasks to see unclaimed tasks available in the marketplace.
3. Locate the Filter Options
- At the top left-hand side of the task list, click on the Filters button
4. Apply Your Filter Criteria
- Date/Time: Select a specific date or date range
- Location/State: Choose a state or use a radius search near a specific address
- Level of Service (LOS): Filter tasks by required level of service.
- Pickup/Drop off location: Use the radius tool to filter trips within a set distance of a specific location
- Other Criteria: Enter additional filters as needed.
5. Apply the Filters
- Once you’ve entered your criteria, click the Apply Filters button to update the task list.
- The tasks list will now display only those tasks that match your filter settings.
6. Review and Adjust
- Review the filtered results.
- If needed, adjust your filter settings to further narrow down or broaden the list.
- To view all tasks again, click Clear Filters or reset the filter options.
6. Viewing Cancelled and Failed Tasks
- From the dashboard, click on the Tasks tab in the navigation menu
- By default, the task list shows tasks with the following statuses:
- Arrived at Pickup
- Assigned
- Completed
- En Route to Pickup
- En Route to Dropoff
- Unassigned
To view Cancelled or Failed tasks:
- Click on the Filters button on the top of the task list
- Under the Status section within the filter, select Cancelled or Failed to display tasks with these statuses